Help & FAQs→

Answers before you get started.

Everything you need to know about InspectWise, from inspections and scheduling to reporting, users, security and getting started.

37 questions

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Getting Started

4
What is InspectWise?

InspectWise is a digital inspection management platform that helps organisations plan, conduct, track and report workplace inspections. It brings inspection templates, assignments, evidence, corrective actions, assets, locations and reporting together in one system.

Who uses InspectWise?

InspectWise is designed for organisations that conduct operational, safety, compliance, quality, facility, equipment or workplace inspections. It can be used by administrators, managers, inspectors and other authorised team members.

How do we get started?

Once your organisation is set up, your users can be added, inspection templates activated, sites and assets configured, and inspections assigned to the relevant team members. Our team can assist with initial setup and onboarding.

Do we need to install software?

No. InspectWise is a web-based platform and can be accessed using a supported web browser on desktop, tablet or mobile devices.

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Inspections & Templates

7
What types of inspections can we perform?

InspectWise supports a wide range of workplace, health and safety, operational, equipment and compliance inspections using a curated library of inspection templates.

Does InspectWise include inspection templates?

Yes. InspectWise includes a curated template library covering common workplace, safety, equipment and compliance inspection requirements. Organisations can activate the templates relevant to their operations.

Can we assign inspections to specific employees?

Yes. Managers and administrators can assign inspections to individual users, set due dates and monitor their progress.

Can inspections be scheduled to repeat automatically?

Yes. Inspections can be scheduled as recurring activities, helping organisations manage routine daily, weekly, monthly or other periodic inspection requirements.

Can inspectors attach photos or evidence?

Yes. Inspectors can capture and attach supporting evidence to inspection records where required.

Can inspections be scored?

Yes. Inspection responses can contribute to inspection scores, providing a clear indication of performance and compliance.

Can inspectors save an inspection and continue later?

Yes. In-progress inspections can be saved and resumed before final completion.

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Corrective Actions

3
What happens when an inspection identifies a problem?

Issues identified during inspections can be managed through corrective actions. This allows the organisation to record what needs to be corrected, assign responsibility and track the action through to completion.

Can corrective actions be assigned to someone?

Yes. Corrective actions can be assigned to responsible users and monitored until they are resolved.

Can managers track outstanding corrective actions?

Yes. Managers can view corrective actions and monitor their status, helping ensure inspection findings are not forgotten after an inspection is completed.

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Sites, Locations & Assets

4
Can our team work across multiple locations?

Yes. InspectWise supports multiple sites and locations, allowing organisations to organise inspections according to where work is being performed.

Can we manage equipment, vehicles and other assets?

Yes. InspectWise includes an asset register for equipment, vehicles and other inspectable subjects. Assets can be linked to their home site and location.

Can an inspection be linked to a specific asset?

Yes. Inspections can be associated with assets, equipment, vehicles or other inspection subjects, helping organisations maintain inspection history against the relevant item.

Can we see the inspection history of an asset?

Yes. InspectWise maintains inspection records that make it easier to trace previous inspections associated with assets and operational subjects.

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Teams & Access

4
What user roles are available?

InspectWise supports Administrator, Manager and Inspector roles. Permissions are based on the responsibilities associated with each role.

Can managers see inspections completed by their teams?

Yes. Authorised managers can monitor inspection activity, assignments, completion status, findings and other relevant inspection information.

Can we add or remove users?

Yes. Authorised administrators can manage users within their organisation.

Is each company’s information separated from other customers?

Yes. InspectWise operates as a multi-organisation platform with organisation-level separation designed to ensure users access information belonging to their own organisation.

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Reporting & Analytics

4
Can we export inspection records?

Yes. InspectWise supports inspection reporting and exports, including PDF and Excel formats.

Does InspectWise provide dashboards and analytics?

Yes. Inspection analytics help managers understand inspection activity, completion, performance and other operational trends.

Can we see overdue inspections?

Inspection assignments and schedules make it possible to monitor inspection progress and identify work that has not been completed within the required timeframe.

Can completed inspection records be accessed later?

Yes. Completed inspections remain available as part of the organisation’s inspection history, subject to the user’s access permissions.

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Security & Data

3
Is our inspection information secure?

InspectWise uses authenticated access and organisation-level controls to protect customer information and restrict access according to the user’s organisation and permissions.

Can users from one organisation see another organisation’s information?

No. InspectWise is designed to keep customer organisations and their records separated.

Who can access our company’s information?

Access is controlled through user authentication, organisational membership and assigned roles.

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Pricing & Subscription

4
How is pricing calculated?

InspectWise pricing is based primarily on the number of users required by your organisation. Plans are available for teams ranging from smaller deployments to large enterprise environments.

  • Starterup to 15 users
  • Essentialup to 30 users
  • Professionalup to 50 users
  • Businessup to 100 users
  • Enterprise101+ users

All advertised plan prices are VAT inclusive.

Compare plans on the pricing page →

Can we add more users later?

Yes. Your organisation can move to a larger plan as your number of users grows.

Do all users have to be inspectors?

No. Your user allocation can include administrators, managers and inspectors according to how your organisation intends to use InspectWise.

Do you offer enterprise pricing?

Yes. Organisations requiring more than 100 users or more specialised implementation requirements can contact InspectWise for an enterprise quotation.

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Support & Onboarding

3
Do you provide onboarding?

Yes. InspectWise can assist organisations with initial platform configuration, users, inspection templates, locations, assets and general system onboarding.

What support is available?

Customers can contact the InspectWise team for product assistance and technical support.

Contact support →

Can our organisation request assistance setting up InspectWise?

Yes. Organisations that require assistance with their initial setup can contact the InspectWise team to discuss their requirements.

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Existing Customers

1
Where do existing customers sign in?

Existing customers can access the InspectWise application at inspectwise.app.

Sign in to InspectWise →

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